The full process

How It Works: From Booking to Payout

Create a free account, book on the hotel's own website for friends, family, or partners, record the booking, and receive your share after the hotel pays the agency commission.

The process in five steps

All bookings are made on the hotel's own website. StaysPerk links each booking to your account and administers the commission on your behalf.

1

Create a free account

Member · 5%
What you do

Create a free StaysPerk account. Membership is automatic: there is a single program, and registration is the only step.

What we do

Accounts open at the Member tier. Qualifying bookings are calculated at 5% of the pre-tax room rate from the first booking; amounts credited follow the commission actually received.

Terms §13.1

Joining details
  • No application, questionnaire or approval process.
  • No joining fee, monthly fee or exclusivity requirement.
  • Your agency number and recording tools are shown inside your account.
  • Status Match is a separate, optional review; it does not affect account creation.
2

Book for friends, family and partners

On the hotel's site
What you do

Select the hotel and rate on its official website, book in the traveler's name, and enter the agency number shown in your account where the brand provides a field for it.

What we do

The reservation is recorded under the agency, which makes the completed stay eligible to generate commission.

Where the agency number goes, by brand:
  • Marriott — at checkout, expand "For Travel Agents and Advisors" and enter the number in the IATA Number field Marriott guide →
  • IHG — in Rate Preference, turn on "Are you a travel agent?" and enter the number before choosing the rate IHG guide →
  • Hilton — under Special rates select Travel agents, then enter the number on the checkout page (it can be saved for future bookings) Hilton guide →
  • Hyatt — set the traveler type to Travel Planner once and save the number in the profile; it is applied to bookings automatically Hyatt guide →
  • Accor — book through the TravelPros professionals' site and enter the agency identifier where requested. Accor guide →

Terms §4.1

Before you confirm the booking
  • Confirm that the selected rate is shown as commissionable where the brand provides that indicator.
  • The field differs by brand; see the five brand guides linked below.
  • Your guest retains the points, elite nights and member benefits of their own hotel loyalty account.
3

Record the booking

Two methods
What you do

Forward the hotel confirmation email to [email protected], or enter the booking manually from your dashboard.

What we do

The confirmation is matched to your account, and the booking appears in your bookings list, where it can be tracked through checkout and settlement.

When a confirmation email is forwarded, the hotel, dates, guest name, room, and rate details are extracted automatically; nothing further needs to be typed.

Choosing a recording method
  • Forward the email when you have the hotel's confirmation — it contains the hotel, dates, guest name and confirmation number.
  • Enter it manually when you need to add the core booking details yourself.
  • Record each booking once; duplicate entries are matched to the same confirmation record.
4

Commission settlement

Typically 30–90 days
What you do

No further action is required once the guest has completed the stay. The booking remains in your list, and its status updates as settlement progresses.

What we do

After checkout, the hotel pays commission to the agency. Once it is received and reconciled, your share is credited to your account balance at your tier rate.

If a commission has not arrived more than 90 days after check-out, the member may open a support request directly from the booking record and StaysPerk will follow up with the hotel on the member's behalf.

Terms §5.1 Terms §5.2

Timing and amount details
  • Hotels typically pay 30–90 days after checkout; the exact timing is determined by the hotel and its commission channel.
  • Earnings are based on commission actually received. If a hotel pays a lower commission, the credited share adjusts to the amount received.
  • A cancelled stay, or a stay that produces no commission, generates no earnings.
5

Payout

1st & 15th
What you do

You may request a payout at any time once your balance has been credited. The minimum request is $5.

What we do

Requests are processed in the next scheduled payout run, on the 1st or 15th of the month.

Payout requests of $225 or more to USD, EUR, or GBP accounts are fee-free; below $225 the actual transfer fee applies and is displayed in the payout quote before the request is confirmed.

Terms §5.6 Terms §5.7

Payout details
  • Payouts of $225 or more in USD, EUR or GBP are fee-free.
  • Requests may be submitted at any time; scheduled payment dates are the 1st and 15th.
  • Only amounts already credited to your balance can be requested — pending commission is shown separately.

Payment timeline

Your share is based on the hotel's commission and is credited after the stay, not at the time of booking.

1
Book

The reservation is made and recorded.

2
Stay

Your guest checks in and completes the stay.

3
Hotel pays

Typically 30–90 days after checkout.

4
Credited

Your share is credited after receipt and reconciliation.

5
Payout

Available on request; paid on the 1st or 15th.

Example: a completed stay booked for your friend Alex, with $600 in eligible pre-tax room revenue, represents $30 at the Member rate of 5%, credited after the hotel's commission has been received and reconciled.

Rates increase with completed bookings

Tiers are based on eligible pre-tax room revenue from bookings whose commission has been credited, over a rolling 12-month period.

Tier Rolling 12-month completed room revenue Your rate How you get there
MemberStarting tier5%Automatic on account creation
Silver$3,000 and up6.5%Completed bookings or an approved Status Match
Gold$8,000 and up7.25%Completed bookings
Platinum$15,000 and up8%Highest tier, reached through completed bookings

Bookings recorded by forwarded confirmation email earn an email-entry bonus of up to $1.00 each for your first 10 qualifying bookings, paid in addition to your tier rate when the commission settles. Terms §2.6

Status Match

Qualifying hotel status holders start at Silver.

Upload a screenshot of qualifying hotel status and, once approved, receive the Silver rate for one year.

6.5% for 1 year

The Silver rate applies from approval; bookings continue to count toward the standard tiers.

  • Marriott Bonvoy — Gold Elite status screenshot
  • Hilton Honors — Gold status screenshot
  • World of Hyatt — Explorist status screenshot
  • IHG One Rewards — Platinum Elite status screenshot
Upload your status screenshot Create an account, open Status Match, and submit the screenshot for review.

Booking steps by brand

Consult the guide for the brand you are booking to ensure the agency attribution is entered correctly.

Marriott

Before booking, open Rate Details and confirm the rate is commissionable.

Open guide →

IHG

Enable the travel-agent preference, enter the agency number, and review the rate information.

Open guide →

Hilton

Select the travel-agent option and enter the agency number at checkout.

Open guide →

Hyatt

Set up the traveler profile once; the saved agency details are then applied to the booking.

Open guide →

Accor

Book through TravelPros and verify the commission shown for the selected rate.

Open guide →

Before your first booking

Key questions and answers before your first booking.

When does my share reach my balance?
After your guest checks out, the hotel pays the agency commission — typically within 30–90 days. We reconcile the amount received, credit your share to your balance, and you can then request a payout for the next 1st or 15th payment run. View the payment timeline. Terms §5.2
What if the hotel pays less commission — or none at all?
Your earnings are based on the commission StaysPerk actually receives. A lower commission produces a proportionally lower share, and a booking that produces no commission produces no earnings. We review the booking record and follow up through the available hotel or commission channels where a payment appears to be missing. See, brand by brand, how to check whether a rate is commissionable. Terms §5.1
Does my guest pay the hotel directly?
Yes. The reservation is made on the hotel's own website and the guest pays the hotel under that booking's terms — normally at the property for a pay-at-hotel rate. StaysPerk does not collect the room rate or add a booking fee. See Step 2: Book for friends, family and partners.
How is my share calculated?
The calculation starts with the booking's eligible pre-tax room revenue and your tier rate. For example, $600 at the Member rate of 5% represents $30. The final credited amount follows the commission actually received for that completed stay. See the rates and tiers. Terms §2.3
Which bookings qualify?
A qualifying booking is recorded in your account, made on the hotel's official website with the agency number added as instructed, uses a commission-eligible rate, and is completed by the guest. Cancelled stays and no-shows generate no earnings, as they produce no commission. See the five brand guides. Terms §4.1 Terms §4.2
Does it cost anything to join or stay a member?
No. Joining is free, there is no monthly fee, and you do not have to buy anything or recruit anyone. You earn only when a completed booking produces commission. See Step 5: Payout. Terms §13.1

Your account provides the agency number and the tools to record and track every booking. Create a free account